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TOC Thinking Processes are highly effective management tools that enable individuals to resolve significant issues in any domain, without making a compromise. Several organizations have used these to empower their employees, and that has in turn led to quicker, improved decision-making, breaking silo mentality, and challenging deep-rooted mindsets.

Workshop Agenda

  • Introduction to TOC Thinking Processes
  • Evaporating Cloud or Conflict Diagram
  • Surfacing and Challenging Assumptions
  • Dealing with Resistance to Change
Ira Gilani

Ira Gilani Lal

Director, Goldratt India

Workshop Facilitator

Ira is a management consulting professional with over 16 years of experience across pharmaceuticals, apparel, retail, communications and technology sectors. Prior to her role as Director at Goldratt India, Ira was a Consultant at Accenture’s Corporate Strategy practice. At Accenture, she worked extensively with Indian as well as global clients. Her industry experience includes working for India’s biggest pharmaceutical companies, Dr. Reddy’s Laboratories and Ranbaxy. Ira is an MBA from IIFT, New Delhi and Economics graduate from Lady Shriram College, New Delhi.

Ira is a TOCICO (Theory of Constraints International Certification Organization) certified expert. She conducts TOC workshops regularly, and is passionate about spreading TOC to a wider audience in India. She has been invited to share her experiences at several industry bodies and institutes. She is a member of the HR and Training committee and Managing committee at BCIC (Bangalore Chamber of Industry and Commerce).

She has been trained in TOC Thinking Processes at Goldratt’s Odyssey program at Netherlands in 2007. She has been practicing these tools for over 10 years, and has conducted inhouse workshops at companies such as Sanofi, Flipkart, NTPC, Tata Advanced Materials Limited, Airtel, Mahindra & Mahindra, Kotak Mahindra Bank.

Mr. Raghunath Mandava talks about the effectiveness of TOC Thinking Processes for problem-solving and decision-making at Airtel.

Workshop Details

Date: Friday – June 25, 2021 | Timings: 10:30 am – 5:30 pm

The workshop will take place virtually on Zoom.


INR 7,500 + 18% GST per participant

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